Frequently Asked Questions
Please read our FAQ before sending us a message.
We are a manufacturing and trading company. We have own factories and cooperate factories in China.
Yes, we can supply samples. However, customers need to cover the sample charge and freight costs. We accept freight collection. For nonstandard items, we only provide samples after a large order contract is confirmed.
We export our products worldwide. Our main markets include Europe and America, but we also serve customers in Asia, Africa, the Middle East, and Australia. We are committed to providing high-quality products and excellent service to clients around the globe.
We offer a variety of payment methods to accommodate our customers’ preferences. These include:
- Telegraphic Transfer (T/T)
- Letter of Credit (L/C)
- PayPal
- Western Union
- WeChat Pay
- Alipay
- Credit Card
We strive to provide flexible payment options to ensure a smooth and convenient transaction process for our clients.
Our packaging is tailored to meet our customers’ specific requirements. If no particular requests are made, we use our standard packaging methods to ensure the safe and secure delivery of our products. The types of packaging we use include:
- Plastic Boxes: Ideal for small items and providing excellent protection against damage.
- Carton Boxes: Suitable for larger or bulkier items, ensuring stability during transit.
We are committed to providing packaging solutions that safeguard our products and meet the diverse needs of our customers. If you have any special packaging requests, please let us know, and we will do our best to accommodate them.
We collaborate with major express companies and shipping carriers to offer flexible and reliable shipping options tailored to meet your needs. Depending on the urgency and condition of the goods, we recommend the most appropriate transportation method. Here are some of the shipping methods we offer:
- Express Shipping: For fast and urgent deliveries, we partner with leading express companies such as DHL, FedEx, UPS, and TNT. This option is ideal for smaller packages and ensures quick delivery times.
- Standard Shipping: For non-urgent deliveries, we offer standard shipping services that balance cost and delivery time. This option is suitable for larger shipments and less time-sensitive orders.
- Sea Freight: For bulk and heavy goods, we recommend sea freight as a cost-effective shipping method. We work with reputable shipping companies to ensure your goods are safely transported.
- Air Freight: For large shipments that require faster delivery than sea freight, we provide air freight services. This method is faster than sea freight and suitable for time-sensitive large shipments.
- Rail Freight: For shipments between Europe and China, we offer rail freight services via the China-Europe Railway Express. This method is a balance between cost and speed, offering a faster alternative to sea freight and a more economical option compared to air freight.
Our logistics team carefully evaluates your order requirements and recommends the best shipping method to ensure timely and safe delivery. If you have specific shipping preferences, please let us know, and we will do our best to accommodate them.
Yes, we accept both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) orders. We are equipped to handle custom manufacturing projects tailored to your specific requirements. Whether you need products manufactured to your designs (OEM) or require our expertise to develop a new product from concept to final production (ODM), we can provide comprehensive support throughout the entire process.
Our team of experienced engineers and designers will work closely with you to ensure that your vision is realized with precision and quality. We offer flexible manufacturing solutions to accommodate various production volumes, from small batches to large-scale orders.
If you have any specific requirements or need more information about our OEM/ODM capabilities, please feel free to contact us. We look forward to collaborating with you to bring your unique products to market.
COMPANY INFO
FOCREA International
45, Beijing Road, Bonded Port, Qingdao, China. 266400
Mobile: +86 135-7326-3033
Phone: +86 0532-8781-7673
Email: [email protected]
Web.1: www.focrea.com
Web.2: 1st-tools.com


